HDI Knowledge-Center Service (KCS) Principals

Identify the ten core concepts of KCS

KCS is a proven methodology for integrating the use, validation, improvement, and creation of knowledge into the workflow. Inherent in the methodology is a process of continuous improvement that is based on the experience of those doing the work and the patterns that emerge from knowledge reuse.

KCS is different than traditional knowledge engineering. Organizations typically capture knowledge from a few for use by many. KCS is a many-to-many model that is demand-driven and self-correcting.

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