Upgrade Your Contact Center RFP By Asking About Awards

Upgrade Your Contact Center RFP By Asking About Awards

Published 10 months ago

We often see a question in contact center RFPs asking bidders what awards or recognition they have received. It’s a great question, but perhaps not for the reasons you might think.

Asking what awards or recognition a contact center has received is a great question, but not for the reasons you might think.  The question can provide values, capability and commitment to showcase whether or not this is the right partner for you. 


Offered Free by: Blue Ocean Contact Centers


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